Return and Refund Policy

At Dollar Dad Club, our goal is to provide affordable, accessible healthcare with quality medications and seamless support. If you have an issue with your order, please contact our patient care team at support@DollarDadClub.com.
Prescription Medications

Due to federal regulations, we do not accept returns of prescription medications once they have been shipped or delivered.

If your order arrives damaged, defective, or incorrect, please contact us immediately so we can evaluate the issue and make it right.

Order Cancellations

You may cancel your order anytime before the pharmacy dispatches your medication. Once it has shipped, it is no longer eligible for cancellation or refund.

To request a cancellation, contact us as soon as possible at support@DollarDadClub.com. If your order has not been dispatched, we’ll do our best to accommodate.

Non-Returnable Items
  • Prescription medications (once shipped)
  • Opened or used items
Refunds

If your cancellation request is approved before dispatch, a refund will be issued to your original payment method within 5 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, contact us at support@DollarDadClub.com.

Cancellation of Partially Completed Multi-Month Plans

If you purchase a 6-month or 12-month plan and choose to cancel before completing the full plan, you will be charged the regular price of the shorter plan that corresponds to the amount of medication you have already received. Refunds are not calculated by dividing your original purchase price by the number of months used. Longer plans receive discounted pricing in exchange for the longer commitment, so if a plan is ended early, the pricing will be adjusted to the plan length actually fulfilled. Medication that has already been processed or shipped is considered fulfilled and cannot be returned or refunded.